EV curious zone
Welcome to the electric playground! Whether you are a seasoned EV enthusiast or just starting your journey, this is your one-stop shop for everything EZ CHARGE. Unplug the doubts, charge your curiosity
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In Mumbai, we now have 1000 green energy powered EV charging points
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Frequently asked questions
The frequently asked questions section is a reliable source for unlocking answers to some of the most crucial inquiries. Please refer to this section for any queries you may have.
- Businesses
- Fleets
- Homes and Housing Societies
- Highway Property Owners
There are diverse range of chargers available. Below are details.
Public Chargers: Accessible to all EV owners with investment done by Tata Power
Semi-Public Chargers: Available to specific groups like employees or residents at places such as workplaces, hotels, and apartment complexes.
Captive Chargers: Dedicated to specific customers with charger purchased by the customers. The charger can be onboarded on the Tata Power EZ Charge App against a charge
Customers can fill out our lead form with the required details, which are then forwarded to the relevant team members. Our team will promptly reach out to discuss and propose suitable solutions based on your specific requirements.
It depends on the location & type of solution chosen. Generally it takes 6-8 weeks.
The cost associated with depends on various factor such as charger type, capacity, location and civil & power infrastructure. Similarly, operational costs depend on power and other related expenses.
Tata Power has a 24-hour call center. Customers can call 18008332233 for support or email for maintenance services
Electrifying your fleet reduces transportation costs, improves productivity, helps meet sustainability targets, and aligns with corporate mandates for using electric vehicles.
Dedicated Hubs: Tata Power creates a dedicated hub at the fleet owner’s location or at a Tata Power location, offering charging as a service exclusively to the fleet customer
Shared Hubs: Tata Power creates a common hub with chargers of different capacities, available to fleet customers based on their requirements
Public Charging Solutions for Fleets: Tata Power’s extensive network of public EV chargers can be used by fleet customers for last-mile charging, reducing vehicle dry run
Tata Power offers end-to-end charging infrastructure services. The fleet operator shares their current and future requirements, signs the agreement, and Tata Power handles the rest.
Tata Power’s charging management solution helps fleet operators improve charger and parking bay productivity, enhancing operational efficiency.
Vehicle OEMs recommend charging protocols compatible with their vehicles. Tata Power deploys chargers that fulfil the vehicle's charging requirements, such as CCS2 (DC Fast) and Type-2 (AC) charging standards for most EV cars.
A charging management system optimizes the charging infrastructure and parking bays, resulting in improved efficiency and productivity.
Electric vehicles offer cleaner, more efficient, and sustainable transportation solutions with zero tailpipe emissions, fuel cost savings, and rapid technological advancements. This transition aligns with environmental goals and provides economic advantages.
EV charging infrastructure requires maintenance based on the hub's size. Tata Power provides end-to-end service, taking care of all maintenance requirements.
Tata Power follows all required central and state government safety guidelines while deploying and operating charging hubs. There is continuous and proactive maintenance to ensure reliability of the charging infrastructure .
Residential societies and workplaces are where cars are parked for the longest periods. Deploying a community charger (AC Charger) in these locations enables charging through shared infrastructure at optimal costs.
The association at the housing society or the admin team at the workplace can raise a request on the Tata Power website. Tata Power installs compatible EV chargers. Various business models, including zero capex, are available for customers to choose from.
Charging time depends on the charger speed and battery size of the car. For example, a 30kWh vehicle with a 7.4kW charger generally takes 4 hours to charge.
The cost of the various models of offering community charges differs depending on the business model chosen. In the capex model, the customer procures the charger and related infrastructure. In the opex model, Tata Power incurs all expenses related to the charger and power infrastructure.
Yes, community charging solutions are designed to optimize charging and power infrastructure.
Some states offer different incentives, such as charger subsidies and subsidized power costs. Customers are advised to check their respective state government websites for details.
All community EV chargers are hosted on the Tata Power EZ Charge App, and charging fees is automatically debited from the wallet.
Tata Power ensures all necessary safety measures and compliance with state guidelines during deployment.
Tata Power has a 24-hour call center. Customers can call 18008332233 for support or email for maintenance services.
With increased EV penetration and lower per-km costs, EV owners are frequently traveling on highways, preferring EVs for transportation. Fast chargers make highway outlets preferred stops, generating additional revenues through higher footfalls of EV customers.
Fast CCS chargers are recommended for highway locations due to the generally short stoppages taken by EV owners.
All EV chargers are hosted on the Tata Power EZ CHARGE App. EV owners planning trips choose pit-stops with EV chargers available.
